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Lapis lazuli necklace arrives gift ready in plum velvet box

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- Shipping -

Every Piece Ships With Care

We currently ship to Europe only. If you’re ordering from outside Europe, including the US, we’re not quite there yet, but we’re working on it.

Orders placed before 18:00 CET ship the same business day. Anything after that goes out the next business day. From there, delivery takes 2 to 5 business days depending on where you are.

Shipping is a flat 6€, no matter your location within Europe. Every order arrives gift ready, because we don’t think packaging should be an afterthought.

You’ll get a tracking link the moment your piece leaves us, so you’re never wondering where it is.

- How It Works -

From Our Hands To Yours

Every piece goes through the same careful process before it reaches you, no shortcuts, no guesswork.

Sterling silver stackable rings worn together on the hand showing layered stack.
Step 1

Order

Placed before 18:00, your order is locked in and sent straight to packing.

Solenne jewelry box with pink ribbon bow, premium gift-ready packaging for jewelry delivered across EuropeStep 2

Pack

Each piece is inspected, boxed, and wrapped, gift ready by default.

Solenne shipping from Brasov across all Europe locations.Step 3

Ship

Your order leaves within 1 business day and heads your way across Europe.

A smartphone displaying order delivered notification from Solenne orders.Step 4

Track

A tracking link lands in your inbox the moment it’s out the door.

We Stand Behind Every Piece

Plans change, and sometimes packages don’t arrive exactly on schedule. Here’s how we handle it.

Order changes
Need to update your address or swap a piece? Just reach out before your order ships and we’ll take care of it. Once it’s shipped, we can no longer make changes, but returns and exchanges are always an option.

Lost or delayed packages
If your tracking hasn’t moved in a while or your package hasn’t arrived within the expected window, contact us. We’ll investigate with the carrier and make it right, no exceptions.

Gold Vermeil stackable rings worn together on the hand showing layered stack.
Gemstone jewelry certification from the Gemological Laboratory of Monaco

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Every Piece Arrives With Proof

Wherever your order is headed, it arrives with more than just the piece itself.

Every diamond and moissanite ships with GIA certification. Every gemstone is certified by the Gem Labs of Monaco. Every 18k gold piece comes with its own certificate of authenticity. Nothing leaves us undocumented, because trust shouldn’t be something you have to take on faith.

What you receive is exactly what you ordered, verified, every time.

Four Collections. One Woman.

Amethyst is where Solenne began, and it’s still the stone we’re known for. But her story doesn’t stop at one gem. Each collection was made for a different chapter and one, for the person choosing on her behalf.

Sterling silver stackable rings worn together on the hand showing layered stack.

For Every Day

Silver or gold, worn alone or layered. Quiet luxury, one piece at a time.

Amethyst gold necklace with a faceted briolette pendant on a fine gold chain.

Her Stone, Purely

Her birthstone, done right. Nothing else competing for the attention she deserves.

Blue topaz earrings gold vermeil, pairs with lapis lazuli necklace

Beyond One Stone

Diamond, sapphire, gemstone. For when one stone isn’t enough to tell the whole story.

Solenne jewelry box with pink ribbon bow, premium gift-ready packaging for jewelry delivered across Europe

For The One Choosing

For the one choosing for her. No guesswork, just a piece she’ll actually reach for.

– Your Questions Answered –

Frequently Asked Questions - Shipping & Delivery

Do you ship internationally?

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We currently ship within Europe only. If you’re ordering from outside Europe, including the US, we’re not there yet, but it’s on our roadmap.

How long does shipping take?

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Orders placed before 18:00 ship the same business day; orders after that ship the next business day. Delivery takes 2 to 5 business days depending on your location within Europe.

Is jewelry safe to ship, and is my package insured?

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Yes. Every order is packed securely and gift ready, and shipments are protected against loss or damage in transit. If anything goes wrong, we resolve it, no exceptions.

Can I change my shipping address after ordering?

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Yes, as long as your order hasn’t shipped yet. Contact us before it ships and we’ll update it. Once it’s on its way, we’re no longer able to make changes, but returns and exchanges are always available.

What happens if my package is lost or delayed?

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If your tracking hasn’t updated or your order hasn’t arrived within the expected window, reach out to us. We’ll investigate with the carrier and make it right.

How much does shipping cost?

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Shipping is a flat 6€ across all of Europe, no matter where you’re located or how many pieces you order.

Does my jewelry come with a certificate of authenticity?

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Yes. Every diamond and moissanite ships with GIA certification, every gemstone is certified by the Gem Labs of Monaco, and every 18k gold piece includes its own certificate of authenticity.